Skills

The Train Guards have the following skills to use in their day-to-day working of trains either goods or passenger carrying.

  1. Good observation skills
  2. Organizational and decision-making skills
  3. Interpersonal skills
  4. Clerical skills
  5. Strong technical skills
  6. Strong communication skills

The following skills are explained in detail how the train guards make use of them.

Learning Skills:
  1. Updating own knowledge and skills required for performing the duties of a guard.
  2. Adapt own competence in response to any changes in the processes and equipment used in performing the duties.
  3. Contribute to learning and assessment activities in the workplace.
  4. Assist fellowmen to adapt to any changes in working systems, equipment, procedures and the working environments in different types of Guard vans.
Technology:
  1. Use proper equipment and materials when required.
  2. Follow and apply operational and servicing instructions for equipment when used
Communication skills:
  1. Listening to and interpret verbal information related to performing the duties of the guard.
  2. Reading, interpreting relevant rules, regulations, instructions, signs, and boards applicable.
  3. Speaking clearly and directly on matters related to rail operations.
  4. Monitoring visual, verbal and oral communication systems and procedures when required.
  5. Writing documents as part of duties, completion of relevant books, forms, and reports.
  6. Recognizing and interpreting non-verbal science, signals, and behavior.
  7. Using relevant communication equipments.
Observation and problem-solving skills:
  1. identify and solve or report problems arising in the course of performing the duties of a guard.
  2. Monitor and anticipate problems that may occur in the course of performing the duties of a guard and take appropriate action to report or resolve the problems within limits of responsibility.
  3. Identify and control hazards and risks in a range of situations related to performing the duties of a guard and take appropriate precautions.
  4. Use mathematics to solve various calculations related to performing the duties of a guard.
Initiative and enterprise:
  1. Modify activities dependent on differing situations and contingencies
  2. Take appropriate initiatives in a range of operational situations
  3. Respond appropriately to any changes in equipment, standard operating procedures, and the working environment.
Planning and organizing skills:
  1. Follow and apply operational and emergency plans, systems and procedures.
  2. Monitor systems and procedures for compliance with regulations and codes of practice.
  3. Implement the workplace security and safety management systems.
  4. Monitor and evaluate operational performance and compliance.
  5. Collect and interpret information needed in the course of performing the duties of the guard.
  6. Manage time and priorities in the course of performing the duties of a guard.
Teamwork:
  1. Collaborate with others in the course of performing the duties of a guard
  2. Provide leadership to other personnel in the workplace.
  3. Motivate others in the workplace
  4. Assist others in the workplace to achieve and maintain competence.
  5. Assist in the resolution of any interpersonal conflicts that may arise during work operations.
  6. Avoid and prevent the harassment of others in the workplace
  7. Work with persons of different ages, gender, and languages etc.
Self-management:
  1. Interpret and apply rules, regulations, and instructions.
  2. Evaluate own work performance.