The Train Guards have the following skills to use in their day-to-day working of trains either goods or passenger carrying.
- Good observation skills
- Organizational and decision-making skills
- Interpersonal skills
- Clerical skills
- Strong technical skills
- Strong communication skills
The following skills are explained in detail how the train guards make use of them.
- Updating own knowledge and skills required for performing the duties of a guard.
- Adapt own competence in response to any changes in the processes and equipment used in performing the duties.
- Contribute to learning and assessment activities in the workplace.
- Assist fellowmen to adapt to any changes in working systems, equipment, procedures and the working environments in different types of Guard vans.
- Use proper equipment and materials when required.
- Follow and apply operational and servicing instructions for equipment when used
- Listening to and interpret verbal information related to performing the duties of the guard.
- Reading, interpreting relevant rules, regulations, instructions, signs, and boards applicable.
- Speaking clearly and directly on matters related to rail operations.
- Monitoring visual, verbal and oral communication systems and procedures when required.
- Writing documents as part of duties, completion of relevant books, forms, and reports.
- Recognizing and interpreting non-verbal science, signals, and behavior.
- Using relevant communication equipments.
Observation and problem-solving skills:
- identify and solve or report problems arising in the course of performing the duties of a guard.
- Monitor and anticipate problems that may occur in the course of performing the duties of a guard and take appropriate action to report or resolve the problems within limits of responsibility.
- Identify and control hazards and risks in a range of situations related to performing the duties of a guard and take appropriate precautions.
- Use mathematics to solve various calculations related to performing the duties of a guard.
Initiative and enterprise:
- Modify activities dependent on differing situations and contingencies
- Take appropriate initiatives in a range of operational situations
- Respond appropriately to any changes in equipment, standard operating procedures, and the working environment.
Planning and organizing skills:
- Follow and apply operational and emergency plans, systems and procedures.
- Monitor systems and procedures for compliance with regulations and codes of practice.
- Implement the workplace security and safety management systems.
- Monitor and evaluate operational performance and compliance.
- Collect and interpret information needed in the course of performing the duties of the guard.
- Manage time and priorities in the course of performing the duties of a guard.
- Collaborate with others in the course of performing the duties of a guard
- Provide leadership to other personnel in the workplace.
- Motivate others in the workplace
- Assist others in the workplace to achieve and maintain competence.
- Assist in the resolution of any interpersonal conflicts that may arise during work operations.
- Avoid and prevent the harassment of others in the workplace
- Work with persons of different ages, gender, and languages etc.
- Interpret and apply rules, regulations, and instructions.
- Evaluate own work performance.