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		Punctuality:
- Term punctuality generally refers to Mail/Exp trains rather than Goods trains.
 
- Mail/Exp trains have scheduled timings. In addition, cushion timings are given as allowances.
 
- In spite of that, some Mail/Exp trains arrive/depart late at stations. Why?
 
Reasons for the loss of punctuality :
- Late arrival of connecting rake
 
- Late arrival of train loco
 
- Late reporting of train crew
 
- Enroute shunting- Attaching/Detaching of slop coaches, VPUs, ICs and loco change
 
- Accidents
 
- Natural calamities-Heavy rain, cyclone, etc.
 
- Sabotage by anti-social elements Public agitations
 
- ACP by traveling public
 
- Commercial- parcel loading/unloading
 
- Carriage watering and CTS (Clean Train Station)
 
- Assets failures/Equipment failures
 
Equipment failures:
- Accounts for 75% of loss of punctuality
 
- Creates unsafe condition for trains
 
- Capable of causing accidents
 
- Broadly classified as Engineering failures, S&T failures, C&W failures, Loco failures, Electrical failures (TRD & G) and human failures.
 
S&T Failures:
- Point failures—Housing problem-point motor not working
 
- Signal failure- will cause block instrument failure also
 
- Block instrument failure-will cause signal failure also
 
- IBS failure- Entire section BI working will be suspended
 
- Axis counter failure-will cause block instrument failure
 
- Track circuit failure-will cause signal failure and BI failure
 
- Panel failure-will lead to total failure in a station
 
- Communication failure- Normal BI working will be affected- may cause total interruption of communication also
 
- Disconnection of gears due to problem- Normal working will be affected
 
- failures- the Wrong operation of BI/ Signals knobs will lead to signal and BI failures
 
- Loco Failures:
 
- AC loco failure- will cause dislocation of train services in a section
 
- Diesel loco failure- will cause dislocation of train services in a section
 
Electrical Failures:
- OHE Snapping- cause dislocation of train services
 
- OHE Equipment failures- cause dislocation to train services
 
- Bursting of power block-delay to trains
 
- OHE supply failure-cause dislocation of train services
 
- Electrical failures in coaches- delay to trains
 
- AC failures in coaches-delay to trains
 
- Power supply failure at stations-cause signal and panel failures
 
Human failure:
- Human resource is a big asset of Railways
 
- Failure of this element- late clearance of signals-wrong operation of S&T gears- sleeping on duty putting trains at signals- lack of knowledge in rules- inadequate training in a particular field- improper maintenance –lack of supervision-poor quality of inspection-cause delay to trains.